In June 2017, the "Opinions of the Central Committee of the Communist Party of China and the State Council on Strengthening and Improving Urban and Rural Community Governance" was released, which clearly pointed out that it was necessary to "implement the 'Internet + Community' action plan, accelerate the in-depth integration of the Internet and community governance and service systems, and use community forums, Weibo, WeChat, mobile client and other new media guide community residents to have close daily interactions, participate in public affairs, conduct consultation activities, organize mutual assistance between neighbors, and explore new models of networked community governance and services.” The construction of smart community centers on cutting-edge technologies such as the Internet of Things and big data, and realizes the upgrade of the "Internet + community" governance model, which can effectively solve the current problems in my country's community governance and improve the efficiency of community governance.
Smart community construction is the only way to improve the efficiency of community governance and promote the transformation of community governance
The community is the most important living place of the people, and community governance is related to the vital interests of the people. Traditional community governance mainly relies on grass-roots party organizations and governments, and the management methods are relatively backward. With the continuous improvement of people's living standards, the existing model has been unable to meet the growing needs of the people, and the community governance method centered on Internet technology has emerged. The community governance method centered on Internet technology improves the efficiency of community governance and enhances the life experience of community residents, but there is still a big gap between it and the real smart community. The smart community is based on emerging technologies such as the Internet of Things and big data, adding a smart "brain" to community governance.
Smart communities comprehensively improve governance efficiency through the application of the latest science and technology to meet the basic living needs of the people. On the one hand, the smart community realizes the comprehensive automatic management of the community, saves a lot of labor costs, and can provide residents with better services. In community life, security, property, health and other issues are not only closely related to the daily life of residents, but also the focus of community governance. Through the application of the Internet of Things technology, the smart community has realized comprehensive monitoring of security issues such as illegal intrusion and fire protection, and effectively improved the security management capability of the community. At the same time, the smart community has built a large number of convenient service platforms, so that residents can complete relevant affairs without leaving their homes, which greatly enhances the convenience. On the other hand, smart communities have a multi-departmental linkage management mechanism, which can integrate public management resources in a short period of time and solve community governance problems. With information technology as the core, the smart community has built a platform for grassroots party organizations, governments, social organizations and other multi-subjects to work together, avoiding the phenomenon of "playing the ball" in traditional community governance.
Smart communities focus on communication and exchanges with residents to meet their needs for high-quality community governance. The community governance model centered on management lacks humanistic thinking and lacks service awareness, and cannot achieve further development of community governance. The smart community adheres to the basic principle of people-oriented. While building a convenient service platform, it further strengthens the application of big data technology. It combines traditional methods such as surveys and visits to deeply analyze various problems in community governance and strive to solve prominent contradictions , to achieve an effective transition from management to service.
Overall planning to create a new smart community system
It is necessary to strengthen the system planning of smart community construction. At present, the construction of smart communities in my country is still in its infancy and lacks the necessary experience. Therefore, top-level design must be done well to ensure the comprehensive development of smart community construction. First of all, it is necessary to deeply study the development needs of smart communities and clarify the development direction of smart communities. At present, my country is in an important stage of economic transformation and development. The needs of residents for community governance are constantly changing. The construction of smart communities must fully consider the actual needs of community residents, and take this as the direction of struggle, integrate resources, and increase technological innovation. Secondly, it is necessary to formulate a macro plan for the construction of smart communities. Local governments should include the construction of smart communities into key tasks, and formulate macro development plans based on the actual needs, development directions, and safeguard measures of smart community construction. Finally, it is necessary to formulate standards and norms for the construction of smart communities. In order to meet the requirements of resource sharing and collaborative governance, the construction of smart communities must coordinate the needs of various entities and formulate standards and norms.
It is necessary to improve the operation guarantee mechanism of the smart community.
First of all, it is necessary to play the coordinating role of the government and guide all parties to actively participate in the construction of smart communities. In the construction of smart communities, the government assumes important responsibilities and is an important medium for coordinating the interests of all parties. Local governments should further increase macro-control efforts to provide necessary economic and technical support for the construction of smart communities. Secondly, it is necessary to further strengthen publicity and education, encourage residents to actively participate in the construction of smart communities, create a good atmosphere for all residents to participate in, and comprehensively improve the efficiency of community governance. Finally, it is necessary to innovate the administrative management model of the smart community to ensure the stable operation of the smart community. There are many administrative departments involved in the construction of smart communities, and the traditional decentralized management has problems of management overlap and management loopholes, which is not conducive to the comprehensive development of smart communities. Therefore, it is necessary to combine the management needs of smart communities, integrate administrative management resources, and build a unified management platform including multiple departments.
Strengthen the application of cutting-edge technology and create a new platform for convenient services
my country's major achievements in modern information technologies such as the Internet of Things and big data have laid a solid foundation for the further development of smart communities, and also provided a new way to improve the quality of social governance services. At present, we must fully understand the importance of information technology to the construction of smart communities, and strengthen the application of modern information technologies such as the Internet of Things and cloud computing.
First of all, it is necessary to increase capital investment in the construction of smart communities and consolidate the application foundation of cutting-edge information technology. The government should fully understand the importance of the construction of smart communities, tilt towards smart communities in terms of financial subsidy, and provide necessary funds for the development of smart communities. At the same time, by exploring new community governance models such as market-based operation, the sources of funds for the construction of smart communities can be broadened. Secondly, it is necessary to strengthen technological innovation based on the needs of smart community construction. At present, my country's cutting-edge information technology is still in the initial stage of development, not yet fully mature. In the future, we will solve technical problems and improve the overall performance of the smart community. Finally, the construction of smart communities must adhere to the principle of benefiting the people, so that residents can enjoy the dividends of advanced technology. It is necessary to pay attention to the living demands of the residents at any time, understand the living difficulties of the residents, and improve the service level of the smart community. At the same time, based on advanced technology, it is necessary to solve complex problems in community governance and provide residents with better services. The industry committee technology from the community's main body owners to organize "the industry committee" to innovate the grass-roots burden reduction, the community party building, and the industry committee APP to achieve five-party linkage. Enterprises like this should give more support and support to accelerate the construction of community intelligence and community intelligence management. It is necessary to build an ecological environment governance system with the coordinated efforts of multiple subjects of "government-led, corporate response, and residents' participation".
Strengthen the construction of the operation team and cultivate new smart residents
It is necessary to strengthen the construction of community governance teams and improve the governance capabilities of smart communities. Smart community construction is not a simple system construction, it requires an operation team with high technical and management capabilities. Therefore, we should focus on building a community governance team to enhance the stability of the smart community. First of all, it is necessary to guide the smart community governance team to change their work philosophy and correct their service attitude. Serving residents is the original intention of building a smart community, and it is also the basic requirement for enhancing the soft power of a smart community. To strengthen the ability of the community governance team, it is necessary to continuously improve the ability to serve the people, fully implement the basic work concept of serving the people, and realize the coordinated development of management and service. Secondly, it is necessary to strengthen the basic technical training of smart communities and build a long-term mechanism for community governance training. The operation of a smart community involves a lot of information technology expertise, and the community governance team must have basic expertise. Therefore, it is necessary to train the basic skills of the staff according to the operation of the smart community. At the same time, it is necessary to build a long-term mechanism for community governance skills training to achieve sustainable improvement of team capabilities.
It is necessary to learn from the wisdom of residents and consolidate the mass foundation of the smart community.
Community residents are the main users of the smart community platform, and the satisfaction of community residents is an important factor in determining the effect of smart community governance. At present, due to the lack of cultural level of some community residents, the use of smart community platforms is not ideal, which hinders the further improvement of smart community governance efficiency. Therefore, the construction of smart communities must start from the perspective of residents and improve residents' ability to apply smart community platforms. The promotion of smart community platforms should be increased to cultivate residents' smart life thinking. Community staff should take the actual work as the starting point, guide residents to deal with community life issues through the smart community platform, expand the scope of use of the smart community platform, and give full play to the advantages of the smart community platform.
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